• How to change the way the console executes RC WS
  • Using Electron App
  • Using Chrome Browser

How to change the way the console executes RC WS

Using Electron App

1. Open regedit as admin
2. Browse to the HKLM\Software\LANDesk\ManagementSuite key
3. Check for the DWORD value named 'RemoteControl_UseWeb'
4. If this does not exist, the console will execute using the Electron app
5. If this exists verify the content of the value is set to '0'
   1. This may require a restart of the console

Using Chrome Browser

     (requires Google Chrome as the default browser for this method)

1. Open regedit as admin
2. Browse to the HKLM\Software\LANDesk\ManagementSuite key
3. Check for the DWORD value named 'RemoteControl_UseWeb'
4. If this exists verify the content of the value is set to '1'
5. If this does not exist, create a DWORD type named 'RemoteControl_UseWeb'
6. Set the content of the value to '1'
   1. This may require a restart of the console