Remote Control for LANDESK Management Suite

• This is a list of highly recommended documents for increasing overall knowledge of this component.
• The article's listed below are applicable to LANDesk Management Suite 9.6 and may apply to versions back to 8.8.
• If you want to review additional content regarding this component, please use the Documents and Discussions buttons on the overview page.

Initial Install and Configuration.

• How to change the LANDesk Remote Control Timeout value
• LANDESK Management Suite 9.6 HTML remote control documentation
• LANDESK Management Suite 9.6 legacy remote control documentation

Additional Options and Information.

• Video:Remote Control using the Gateway Appliance
• Trusting the LDMS Remote Control Certificate
• Remote Control from the Web Console

Troubleshooting this Component.

• How to Troubleshoot Remote Control issues
• Remote Control returns the error: "Unable to establish a secure session with the remote computer (-5)"
• Web Console - Remote Control Error: "The Remote Control Viewer was not installed properly"
• Unable to find the remote control web service on "."
• Not able to send Ctl-Alt-Del during remote control in Windows 7 or Server 2008

Notice:Any E-Learning content is available by default to Members who have a minimum support agreement at Professional level.

NOTE: This article is not a comprehensive list of documents and issues. You can continue to search the rest of the community or the portion specific to the Remote Control if this page hasn't helped.